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Use Cases

AI-Assistant to increase appointments

Over 200+ Hospitals across India are using Kenyt.AI’s AI-Assistants to generate 3X more leads and improve appointments by up to 50%. 

Consumer behavior has been changing drastically, even since the beginning of the pandemic and the Healthcare industry has been at the forefront – having to function in spite of the lockdowns and curfews.

Chatbots were one such tool that gained importance for handling repetitive tasks and reducing the burden on the administrative staff, while also increasing the number of appointments and positively impacting the revenue.

Chatbots in Healthcare?

Chatbots in healthcare can help improve patient engagement and improve operational efficiency by engaging with patients – sharing hospital specific information, being available 24×7, enabling patients to search for doctors, specialities, schedule appointments, branch search, regional language support and much more. 

This can help hospitals and clinics become more patient centric and offer personalized experiences to patients across multiple digital channels.

Some of the features of Kenyt.AI Healthcare AI-Assistant:

  1. Heathcare specific: Kenyt.AI Healthcare AI-Assistant is specifically designed for the healthcare sector keeping the requirements of hospitals and clinics in mind. The conversation flows and bot answers have been built specifically to improve the lead and appointment capture for hospitals and clinics.
  2. Search by Specialty: Patients can search for any specific speciality on the AI-Assistant or can share their symptoms based on which the the AI-Assistant redirects to the concerned speciality.
  3. Doctor Search: Patients can also choose to book an appointments with any specific doctor of their choice. They can search for the doctor by name, choose the time slot and book an appointment accordingly.
  4. Book Appointments: Configure available time slots, integrate with calendars and enable patients book real-time appointments on the chat itself, based on the doctors availability.
  5. Collect payments on chat: Enable patients to make payments for the appointments, while booking, on the chat itself using Kenyt.AI’s Razorpay integration. Patients can choose the payment method and accordingly make the payments.
  6. Regional Language: Kenyt.AI’s AI-Assistants can be configured to chat in over 122+ languages enabling a smoother experience for patients. Patient can choose the language of their choice and get easy access to information.
  7. Qualifying questions: Kenyt.AI’s Healthcare AI-Assistant can be customized to capture certain patient specific information before capturing the details or appointment. This can enable doctors to get a brief idea of the patient medical history before the actual appointment.

With changing consumer behaviour, chatbots or AI-Assistants have come to forefront in terms of patient service and enabling hospitals/clinics to streamline their operational efficiency without having to undergo major organizational changes.

They can be present 24×7, to assist patients with hospital related information and help capture better qualified leads and improve the appointment conversions.

Kenyt.AI’s Healthcare AI-Assistant is being used by 100+ hospitals to capture up to 3X more leads and improve appointment conversions.

Interested in trying it out? Sign up for a 1-Month Free Trial today!

Categories
Use Cases

5 ways to boost real-estate lead capture

Chatbots have become an integral part of customer experience now-a-days that their application spans across industry verticals.

A survey by chatbotslife claims that the industry most impacted by the introduction of chatbots is the Real Estate industry with chatbot adoption rates at 28%.

With such high adoption rates, let’s look at why chatbots are so loved by marketers in Real Estate and the different use cases.

  1. 24/7 availability: With customers generally surfing the internet during their free time or post office hours, your team might not be available when the customer needs a query answered. Chatbots solve this by being present 24/7 and sharing consistent information across with the customer about your real estate project.
  2. Capture Appointments: With integrated calendar feature, chatbots now-a-days can capture appointments for your team and also direct the customer to schedule an appointment with the right department based on their query
  3. Real Estate specific conversation flows: Customers come to your website looking for certain information about your property/project. Chatbots present on your website act as a proactive engagement tool, engaging the customer in an active conversation, sharing information about your property/project before capturing their contact information. This improves the quality of leads drastically when compared to lead forms or live chat solutions which capture the customer details first.
  4. Multi-lingual chats: 72% of customers are more likely to make a purchase if the chat is in the language of their choice. It is difficult to find agents who can speak all the languages that your customers can. Enter chatbots – with prior training in multiple languages, chatbots can handle multi-lingual chats with ease. This enables a better customer experience and improved lead capture.
  5. Virtual site visits: You can use chatbots now to showcase your properties, share links to model flat videos or even enable customers to connect with your team over a video call. This enables the customer to get in-depth information about your property before even the first contact with your team, thereby reducing the sales cycle and improving conversions.

Kenyt.AI Real Estate AI Assistant enables developers to capture up to 3X more leads and boost sales conversions by up to 50%.

We are offering a 1-Month Free Trial of our solution across website, WhatsApp, Instagram and Facebook to ensure that you see the results before signing up long-term. Over 500+ Real Estate Developers use Kenyt AI Assistants to boost their marketing outcomes.

Sign up for a 1-Month Free Trial today!